Bedroom configuration
Bedroom
. 1 King bed (combined base, cannot be separated) with a smart TV
Living area
. Separate living room with sofa bed, a smart TV, and dining area
. Sofa bed bedding is available at an additional cost
Balcony
. Private balcony
Capacity
. Maximum occupancy: 4 guests
Bathroom & Laundry
Bathroom
. 1 bathroom with walk-in shower and toilet
Laundry
. Internal laundry with washing machine and dryer
Core Amenities
Kitchen
. Fully equipped kitchen with stovetop, oven, and essential cookware
Climate
. Centralised air conditioning with cooling and heating
Wi-Fi
. Wi-Fi available throughout the apartment
Parking
. 1 allocated parking space provided by strata management with height limit 2.1m
Schoolies booking:
. I am so sorry we do not accept any school leaver's reservation in this property
Access
. Lift access available in the building
Important things to note
Check-in
. Key collection is at a separate location approximately 600 metres from the building
Noise
. Due to the central location, some environmental and nearby construction noise from the surrounding area may be noticeable. Please also note that the ongoing construction may partially obstruct some of the views from the balcony.
Wi-Fi & TV
. If the TV is a smart TV, guests may use their own streaming accounts. We do not provide streaming services or technical support for TV or internet connectivity
Condition
. As the apartment is regularly used, some areas may show minor signs of wear but remain fully functional
Room allocation
. During peak periods or unforeseen circumstances, relocation to a similar apartment may occur
Nature & Pest Control:
Australia is a nature-rich country, and occasional insects are inevitable despite our regular professional pest control. Insect spray is provided in the apartment for your use. Should you encounter an unusual amount of pests, please contact us so we can assist.
Supplies
. Starred hotel linens and a starter pack of toiletries (approximately 3 days) are provided, along with instant coffee and tea bags
We hope you enjoy your stay and feel free to contact us if you have any questions before booking.
The building's exceptional amenities provide a relaxing escape following a day of exploring the local area. You'll have complete access to all of the amenities, such as an indoor heated pool, a lagoon pool, a heated outdoor children's pool, a children's play area with a pirate ship and waterslide, an indoor and outdoor spa, a sauna, a gym, a games room, and a BBQ area. Please adhere to the Body Corporate's by-laws when utilizing the public amenities. Access to amenities cannot be guaranteed at all times due to occasional maintenance, repairs, or other issues managed by the Body Corporate.
Please note:
The lagoon pool will be closed from 25 July to 17 August, 2026 for maintenance.
We are a professional property management team and are available to assist you throughout your stay.
We are primarily available via the booking platform and will respond to your messages promptly between 8:00 AM and 10:00 PM (AEST, Brisbane time).
For urgent matters, you may also contact us by phone, and we will do our best to assist as quickly as possible.
We respect your privacy and generally do not meet guests in person unless required.
Please note that on-site assistance may be limited and subject to availability.
House Rules
Please help us maintain the property by following these guidelines. Your cooperation is greatly appreciated.
________________________________________
Cleanliness & Care
Damages
Any damage to the property or its contents must be reported immediately. Repair costs and any additional labour will be charged to the guest.
Condition
Please leave the property clean and tidy upon checkout. An additional cleaning fee will apply if the property is left excessively dirty.
Furniture & Damages
Do not move any furniture. Kindly report any damage immediately. Any repair costs or additional labour will be charged to the guest.
________________________________________
Odours & Environment
Strong Scents
To maintain a pleasant environment, please refrain from consuming strongly scented foods (such as durian or curry) inside the room. If strong odours are detected, a deodorising fee of AUD $200 will be charged.
________________________________________
Noise Policy
Quiet Hours
10:00 PM – 8:00 AM. Please keep noise to a minimum during this period to respect neighbours.
________________________________________
Smoking Policy
No Smoking
Smoking is strictly prohibited inside the property, including balcony.
Additional Charge
If smoking evidence or strong odours are detected, a deodorising and cleaning fee of AUD $200 will be charged.
________________________________________
Parties & Events
No Parties
Parties and events are strictly prohibited.
Consequences
Any violation will result in immediate eviction without refund, plus an additional service fee of AUD $300 and any associated labour costs.
________________________________________
Pets Policy
No Pets
Pets are not permitted on the premises.
Service Animals
Service animals must be declared in advance.
Unauthorized Pets
If pets are brought without approval, additional cleaning and pest control fees will apply.
________________________________________
Keys & Lockout
Lost Keys
A replacement fee of AUD $300 applies for lost keys.
Lockout Service
A call-out fee of AUD $100 applies for assistance between 8:00 AM and 10:00 PM.
Late Night Assistance
We do not provide assistance after 10:00 PM. Guests should contact a local 24-hour locksmith directly.
________________________________________
Illegal Activities
Strict Policy
Illegal activities, including drug use, are strictly prohibited. Any violation will result in immediate eviction, forfeiture of all fees, and notification to the authorities.
Liability
Guests are responsible for any damages or additional service costs incurred.
________________________________________
Building Facilities & Fire Safety
Facilities
Access to building amenities may be unavailable due to maintenance or building management. Please follow all building by-laws.
Damage to Common Facilities
Guests are responsible for any damage caused to common facilities or shared areas of the building. Any repair or replacement costs will be charged accordingly.
Fire Alarms
Tampering with or covering smoke alarms is illegal. A AUD $150 inspection and cleaning fee will apply if interference is detected.
Emergency Call-outs
If guest actions trigger a fire brigade response, the call-out fee (approximately AUD $2,000) will be charged to the guest.
Cooperation
Guests must cooperate with any fire safety inspections required by the building.
________________________________________
Lost & Found
Personal Belongings
Please check carefully before checkout. We do not store or take responsibility for lost items.
Recovery
While we may assist in locating lost items, recovery is not guaranteed. Guests are responsible for any postage or delivery costs. Unclaimed items will be disposed of after a limited period.
We enjoyed staying in the apartment, it was very handy to everything and met all our needs. The one downside (which we already knew from previous reviews) was the building being erected across the street. Consequently, there was considerable noise on many occasions and they certainly did start early 6-630 and on one evening going until 8 pm However, we knew that this was going to be happening so we were happy to stay and enjoy all the other good bits.
Really enjoyed the stay here and Emma and Roger were very responsive and helpful throughout the stay.
Really nice place to stay in a great location. The apartment was comfortable, and we really enjoyed the facilities, especially the indoor pool and spa. Communication with the host was great throughout our stay. Having parking included was a huge plus, especially over the Pacific Airshow weekend. Thanks Emma 😊
Thank you 🙏🏽
Fab location. Great communication but some issues with the supplies in the apartment that were mentioned to the host and hopefully taken on board.
good host
Great location, flat really clean, nice view and amenities. They were really reactive every time I messaged them.
great place located close to surfs. awesome facilities, food is great the Cafe near people is amazing and the Thai restaurant is on point. The aircon is noisy but got uses to it. view is ok but construction across the road is ugly to look at lol. but b you can still see the beach and river. Great place for kids too heaps of swimming things to do for them.
we like the location and what apartment offered us , the only problem was the midnight noices of construction site , we decided to stay because it was too much hassle for us to.ove with 2 infants . but overall stay was good and this place is very good for a family. specially our kids love the pool area 😍.
Léandre, October 2026 5.0 • Airbnb
Super suite pour un séjour confortable à surfers paradise près de tout