Beachside Heart @Surfers 2BR Parking & 2 Min Tram

空间

Modern 2-Bedroom Apartment | Sleeps Up to 4

This modern self-contained apartment offers a functional layout, making it an ideal choice for families, friends, or business travellers seeking a comfortable stay close to Gold Coast's attractions and amenities. If you fancy just relaxing in your private sanctuary, you will be overwhelmed by the magnificent ocean and beach views spanning the glistening beaches of Surfers Paradise right over to the lush wilderness of the Hinterland.

Bedroom Configuration
Master Bedroom: Features 1 Queen Bed.
Second Bedroom: 2 Single beds

Living & Dining
Open-Plan Living: An integrated space featuring a comfortable sofa, dining table, and Smart TV. (Due to a building antenna issue currently under repair, the TV can only be used by connecting to your own streaming service via the internet.)
Balcony: A private balcony with stunning ocean views. For safety and security reasons, there is NO outdoor furniture on the balcony.

Bathroom & Laundry
Bathroom 1: 1 bathroom featuring a walk-in shower and toilet.
Bathroom 2: 1 bathroom with shower and a bath
Internal Laundry: Equipped with a separate washing machine and dryer.

Core Amenities
Kitchen: Well-functioning kitchen fully equipped with essential cookware and appliances.
Climate Control: Split air conditioning is available in the living room only.
Connectivity: Free Wi-Fi is provided (speed and reliability may vary).
Extras: We provide starred hotel linens and a starter pack of toiletries (approx. 3-day supply), along with instant coffee and tea bags.

Building Access & Parking
Access: The building is equipped with lift access.
Parking: 1 underground parking space with a height limit of 1.92 meters

Important Information
Check-in & Key Collection: Key collection details will be provided prior to arrival. The key collection location is onsite.
Room Allocation: During peak periods or unforeseen circumstances, guests may be relocated to another apartment of the same quality and standard. We will notify you if a relocation is necessary.
Apartment Condition: As the property is regularly enjoyed by guests, some areas may show minor signs of wear and tear but remain fully functional.
Noise: Due to the central location and contruction site nearby, some level of environmental noise may be present.
Nature & Pest Control: Australia is a nature-rich country, and occasional insects are inevitable despite our regular professional pest control. Insect spray is provided in the apartment for your use. Should you encounter an unusual amount of pests, please contact us so we can assist.


We look forward to hosting you! Feel free to message us if you have any questions before booking.

客人可用空间

The building offers superior facilities, providing the perfect retreat after a long day exploring the local areas. You will have full access to:

Operation hours and rules are posted on the wall near each facility entrance.

- BBQ facilities, guest lounge, and backyard
- Outdoor swimming pool and Indoor swimming pool
- A Spa and Sauna
- A Tennis Court (reservation within the building management)

Facility Usage:
Please abide by the Body Corporate by-laws while using the facilities in public areas.

Important Note:
We cannot always guarantee access to the facilities due to occasional repairs, maintenance, or other issues managed by the Body Corporate.

与客人互动

We are a professional property management team and are available to assist you throughout your stay.
We are primarily available via the booking platform and will respond to your messages promptly between 8:00 AM and 10:00 PM (AEST, Brisbane time).
For urgent matters, you may also contact us by phone, and we will do our best to assist as quickly as possible.
We respect your privacy and generally do not meet guests in person unless required.
Please note that on-site assistance may be limited and subject to availability.

其他须知

House Rules

Please help us maintain the property by following these guidelines. Your cooperation is greatly appreciated.
________________________________________
Cleanliness & Care
Damages
Any damage to the property or its contents must be reported immediately. Repair costs and any additional labour will be charged to the guest.
Condition
Please leave the property clean and tidy upon checkout. An additional cleaning fee will apply if the property is left excessively dirty.
Furniture & Damages
Do not move any furniture. Kindly report any damage immediately. Any repair costs or additional labour will be charged to the guest.
________________________________________
Odours & Environment
Strong Scents
To maintain a pleasant environment, please refrain from consuming strongly scented foods (such as durian or curry) inside the room. If strong odours are detected, a deodorising fee of AUD $200 will be charged.
________________________________________
Noise Policy
Quiet Hours
10:00 PM – 8:00 AM. Please keep noise to a minimum during this period to respect neighbours.
________________________________________
Smoking Policy
No Smoking
Smoking is strictly prohibited inside the property, including the balcony.
Additional Charge
If smoking evidence or strong odours are detected, a deodorising and cleaning fee of AUD $200 will be charged.
________________________________________
Parties & Events
No Parties
Parties and events are strictly prohibited.
Consequences
Any violation will result in immediate eviction without refund, plus an additional service fee of AUD $300 and any associated labour costs.
________________________________________
Pets Policy
No Pets
Pets are not permitted on the premises.
Service Animals
Service animals must be declared in advance.
Unauthorized Pets
If pets are brought without approval, additional cleaning and pest control fees will apply.
________________________________________
Keys & Lockout
Lost Keys
A replacement fee of AUD $300 applies for lost keys.
Lockout Service
A call-out fee of AUD $100 applies for assistance between 8:00 AM and 10:00 PM.
Late Night Assistance
We do not provide assistance after 10:00 PM. Guests should contact a local 24-hour locksmith directly.
________________________________________
Illegal Activities
Strict Policy
Illegal activities, including drug use, are strictly prohibited. Any violation will result in immediate eviction, forfeiture of all fees, and notification to the authorities.
Liability
Guests are responsible for any damages or additional service costs incurred.
________________________________________
Building Facilities & Fire Safety
Facilities
Access to building amenities may be unavailable due to maintenance or building management. Please follow all building by-laws.
Damage to Common Facilities
Guests are responsible for any damage caused to common facilities or shared areas of the building. Any repair or replacement costs will be charged accordingly.
Fire Alarms
Tampering with or covering smoke alarms is illegal. An AUD $150 inspection and cleaning fee will apply if interference is detected.
Emergency Call-outs
If guest actions trigger a fire brigade response, the call-out fee (approximately AUD $2,000) will be charged to the guest.
Cooperation
Guests must cooperate with any fire safety inspections required by the building.
________________________________________
Lost & Found
Personal Belongings
Please check carefully before checkout. We do not store or take responsibility for lost items.
Recovery
While we may assist in locating lost items, recovery is not guaranteed. Guests are responsible for any postage or delivery costs. Unclaimed items will be disposed of after a limited period.