Level 23 1BR | Steps to Surfers Beach | 4 Guests

The space

Modern 1-Bedroom Apartment | Sleeps Up to 4

This stylish self-contained apartment offers a functional layout with partial ocean views, ideal for families, friends, or business travellers seeking a central stay with full domestic amenities.

Bedroom Configuration
Bedroom: Features 1 Queen Bed and a TV
Extra Bed: A double-size pull-out sofa bed is available in the living room for extra guests. To request this bed, please ensure your reservation is made for 3 or 4 guests. Use of the sofa bed incurs an additional cost for bedding and must be booked for the entire stay.

Living & Dining
Open-Plan Living: An integrated space featuring a sofa (sofa bed), dining table, and a TV.
Private Balcony: Accessible from the living area with outdoor furniture and a partial ocean outlook.

Bathroom & Laundry
Bathroom: 1 bathroom featuring a walk-in shower and toilet.
Internal Laundry: Equipped with both a washing machine and a dryer.

Core Amenities
Kitchen: Well-functioning kitchen fully equipped with essential cookware.
Climate Control: Air conditioning units are available in both the living room and the bedroom.
Connectivity: Free Wi-Fi is provided (speed and reliability may vary).
Extras: We provide hotel-quality linens and a starter pack of toiletries (approx. 3-day supply), along with instant coffee and tea bags.

Building Access & Parking
Access: The building is equipped with lift access.
Parking: Free basement parking is available on a first-come, first-served basis. There are no allocated spaces; parking cannot be reserved and is not guaranteed, especially during peak season.

Important Information
Check-in & Key Collection: Key collection is located opposite the building itself, only a 2-minute walk away, and operates 24 hours.
Room Allocation: During peak periods or unforeseen circumstances, guests may be relocated to another apartment of the same quality and standard. We will notify you if a relocation is necessary.
Apartment Condition: As the property is regularly enjoyed by guests, some areas may show minor signs of wear and tear but remain fully functional.
Construction Notice: There is ongoing construction across the street which is nearing completion. Some intermittent noise may occur. We recommend keeping doors and windows closed to help minimise disturbance.
Nature & Pest Control: Australia is a nature-rich country, and occasional insects are inevitable despite our regular professional pest control. Insect spray is provided in the apartment for your use. Should you encounter an unusual amount of pests, please contact us so we can assist.


We look forward to hosting you! Feel free to message us if you have any questions before booking.

Guest access

The superior facilities in the building offer a perfect retreat after a long day exploring local areas. You will have full access to all the facilities including:

- BBQ facilities, guest lounge, and terrace
- Outdoor swimming pool, spa, and sauna room
- Fully equipped fitness center and rooftop terrace

Please abide by the Body Corporate by-laws while using the facilities in public areas. We cannot always guarantee access to the facilities due to occasional repair, maintenance or any other issues conducted by the Body Corporate.

Interaction with guests

We are a professional property management team and are available to assist you throughout your stay.
We are primarily available via the booking platform and will respond to your messages promptly between 8:00 AM and 10:00 PM (AEST, Brisbane time).
For urgent matters, you may also contact us by phone, and we will do our best to assist as quickly as possible.
We respect your privacy and generally do not meet guests in person unless required.
Please note that on-site assistance may be limited and subject to availability.

Other things to note

House Rules

Please help us maintain the property by following these guidelines. Your cooperation is greatly appreciated.
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Cleanliness & Care
Damages
Any damage to the property or its contents must be reported immediately. Repair costs and any additional labour will be charged to the guest.
Condition
Please leave the property clean and tidy upon checkout. An additional cleaning fee will apply if the property is left excessively dirty.
Furniture & Damages
Do not move any furniture. Kindly report any damage immediately. Any repair costs or additional labour will be charged to the guest.
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Odours & Environment
Strong Scents
To maintain a pleasant environment, please refrain from consuming strongly scented foods (such as durian or curry) inside the room. If strong odours are detected, a deodorising fee of AUD $200 will be charged.
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Noise Policy
Quiet Hours
10:00 PM – 8:00 AM. Please keep noise to a minimum during this period to respect neighbours.
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Smoking Policy
No Smoking
Smoking is strictly prohibited inside the property, including the balcony.
Additional Charge
If smoking evidence or strong odours are detected, a deodorising and cleaning fee of AUD $200 will be charged.
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Parties & Events
No Parties
Parties and events are strictly prohibited.
Consequences
Any violation will result in immediate eviction without refund, plus an additional service fee of AUD $300 and any associated labour costs.
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Pets Policy
No Pets
Pets are not permitted on the premises.
Service Animals
Service animals must be declared in advance.
Unauthorized Pets
If pets are brought without approval, additional cleaning and pest control fees will apply.
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Keys & Lockout
Lost Keys
A replacement fee of AUD $300 applies for lost keys.
Lockout Service
A call-out fee of AUD $100 applies for assistance between 8:00 AM and 10:00 PM.
Late Night Assistance
We do not provide assistance after 10:00 PM. Guests should contact a local 24-hour locksmith directly.
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Illegal Activities
Strict Policy
Illegal activities, including drug use, are strictly prohibited. Any violation will result in immediate eviction, forfeiture of all fees, and notification to the authorities.
Liability
Guests are responsible for any damages or additional service costs incurred.
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Building Facilities & Fire Safety
Facilities
Access to building amenities may be unavailable due to maintenance or building management. Please follow all building by-laws.
Damage to Common Facilities
Guests are responsible for any damage caused to common facilities or shared areas of the building. Any repair or replacement costs will be charged accordingly.
Fire Alarms
Tampering with or covering smoke alarms is illegal. An AUD $150 inspection and cleaning fee will apply if interference is detected.
Emergency Call-outs
If guest actions trigger a fire brigade response, the call-out fee (approximately AUD $2,000) will be charged to the guest.
Cooperation
Guests must cooperate with any fire safety inspections required by the building.
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Lost & Found
Personal Belongings
Please check carefully before checkout. We do not store or take responsibility for lost items.
Recovery
While we may assist in locating lost items, recovery is not guaranteed. Guests are responsible for any postage or delivery costs. Unclaimed items will be disposed of after a limited period.