- Location
- Check-In Details
- Check-out
- Garage Access
- House Rules
- Wi-Fi Information
- Rubbish Disposal
- Contact Us
Location
35/24 Kurilpa Street, Westend QLD 4101
Check-In Details
After 3pm
Please collect the key in the following steps:
1. Please arrive at the property address: 35/24 Kurilpa Street, Westend QLD 4101
2. Find the lockbox on the tree next to the front door
3. Use the pin code (not in this instruction, the code is in the message we send to you) to open the lockbox
Please see the photos and video below for more operation instructions.

The key set looks as follows

Check-out
Before 10am
Please check out before 10 am. Please Lock the Door and then put the keys back in the lockbox.
We would greatly appreciate it if you could empty the rubbish bin, put the used dishes in the sink before you go.
Garage Access
Parking height Limit 2.0 m
Please use the garage remote control to open the garage, the garage door is located on another side of the townhouse.
Please note that the the upgrade of the bin area gate and the back gate has completed recently, there is an access code needed.
PIN CODE: 24X

Warning! Vehicles are not allowed to park on the driveway, please make sure your car parked into the garage properly.
About Air Conditioning
The bedroom air conditioning compressor and switch are located in the ground-floor garage.

If the air conditioner is experiencing issues, please first turn off this switch. Wait for 2 minutes and then turn it back on. This may help resolve the problem.

How to operate the centralized air conditioning

Glass Door on the Roof
Below are videos demonstrating how to lock and unlock the roof glass door. We have left a key on the door for your convenience.
House Rules
- We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
- Between 10 p.m. and 8 a.m., please maintain low noise levels and refrain from creating any disruptive noise.
- Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
- No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
- If you find yourself locked out and require assistance from the manager, a $100 fee will be applicable between 10 a.m. and 10 p.m. Please be aware that we cannot provide assistance for key-related issues after 10 p.m. each day.
- In case of a lost key, a $300 fee will be incurred for key replacement.
- The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
Wi-Fi Information
Wi-Fi Name: Occom_618E
Password: 82875237
NBN box is located on the wall of the garage

The router is located beside the sofa


The Wi-Fi interface is as shown in the picture.

Rubbish Disposal
Please dispose of rubbish in the rubbish bins located at the main entry of the complex.
PIN CODE: 24X


We are Here to Help
Phone:+61 7 2112 3869
Email: [email protected]
Website: https://serain.com.au/