Quick Links
- House Location
- Check-In Details
- Check-out
- House Rules
- Wi-Fi Information
- Fireplace
- Rubbish Disposal
- We Are Here To Help
house LOCATION
๐ 25 Fourth Ave, Katoomba NSW 2780 ๐

check-in details
After 3 PM until late ๐
Please open the digital lock ๐ by following these steps:
1๏ธโฃ Touch the lock screen ๐๏ธ, and the keypad will appear ๐ข.
2๏ธโฃ Input the passcode youโve received from the check-in email ๐ง.
3๏ธโฃ Press the โโโ โ๏ธ on the keypad, and the door will be unlocked ๐ช.
4๏ธโฃ Push the door ๐ช to open.
๐ฅ Please see the video below for more operation instructions ๐น.

Video instruction to open the door.
Check-out
๐ Before 10 AM
Please check out before 10 AM โฐ.
๐ Press any key on the keypad for 2 seconds to lock the door ๐ช.
๐ We would greatly appreciate it if you could:
๐๏ธ Empty the rubbish bin
๐ฝ๏ธ Put used dishes in the dishwasher and start it before you go.
House Rules
- We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
- Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
- We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
- Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
- Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
- No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
- We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
- If you find yourself locked out and require assistance from the manager, a $100 fee will be applicable before 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
- In case of a lost key, a $200 fee will be incurred for key replacement.
- The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
- Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.
Wi-Fi Information
We provide FREE Wi-Fi ๐ with unlimited data ๐ถ.
๐ถ Wi-Fi Name: Johnnyawesome
๐ Password: Rosehouse
Fireplace
(Available in June, July, August, and September) ๐โ๏ธ
We will additionally provide electric blankets ๐๏ธ, thick quilts ๐งธ, and an electric heater ๐ฅ in the room. However, from October to May ๐ฟ, we will prepare them depending on the weather conditions ๐ฆ๏ธ.
We provide a welcome pack ๐, including:
๐ฅ Some firewood
๐ชต Fuel block
๐ฅ Lighter
๐งค Glove
If you need more firewood ๐ฅ, please purchase it from the petrol station โฝ or supermarket ๐.
๐ฅ Please watch the videos carefully and operate the fireplace ๐ฅ as instructed. Keep your kids away from the fireplace ๐ซ๐ถ.
The fireplace ๐ฅ is only available from June to September. Please use the electric heater ๐ provided if you need heating services during other months.
The power safety box of the house is located on the side wall.

Rubbish Disposal
Please dispose of rubbish ๐๏ธ in the rubbish bins ๐๏ธ located beside the house ๐ก.

We are Here to Help
Phone: +61 7 2112 3869
Email: [email protected]
Website: https://serain.com.au/