Quick Links
- Location
- Contact Us
- Check-In Details
- Building Entry
- Check-out Time
- House Rules
- Room Amenities
- Free Wi-Fi
- Rubbish Disposal
- Building Facilities
- Nearby
Location
Property Address:
Unit 1109, 98 Gloucester St, The Rocks NSW 2000 (Floor 11)
Check-In Details
📍 Location: 5 Essex Street, The Rocks, NSW
🔑 Key Pick-Up: Outside the building
1️⃣ Go to 5 Essex Street, The Rocks 🏙️
2️⃣ The lockbox is hidden in the flowerbed 🌸 near the roadside by 5 Essex Street.
3️⃣ Use the code sent to your email 📧 to open the lockbox and collect your key card 🏷️.
Video instruction: how to get your fob
The video below shows guidance for opening the lockbox
🔑 Key Information:
We provide one fob for building access per reservation. 🏢
Please keep it safe and return it at check-out. 😊
Building Entry
After collecting the key card, please return to 98 Gloucester St, The Rocks NSW 2000 🏙️.
Follow these steps to access your apartment:
1️⃣ Swipe your key card at the building entrance 🏢.
2️⃣ Press 11 to reach level 11 🏠.
3️⃣ Use the lock door code (provided) to open the apartment door 🔓.
Video instruction : To operate the room door lock:
- Enter the code 🔢.
- If the door doesn’t unlock, please push the handle up after entering the code 🔓.
Check-out Time
Before 10am ⏰:
- Please return the key card to the lockbox where you collected it 🔑.
- We would greatly appreciate it if you could:
- Empty the rubbish bin 🗑️.
- Put the used dishes in the dishwasher 🍽️ and start it.
Thank you! 🙏
House Rule
- We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
- Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
- We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
- Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
- Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
- No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
- We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
- If you find yourself locked out and require assistance from the manager, a $100 fee will be applicable before 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
- In case of a lost key, a $200 fee will be incurred for key replacement.
- The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
- Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.
Rome Amenities
Air Conditioner for Living room and Bedroom
If the mode is set to “Bed Room”, both the living room and bedroom will receive airflow.
If it’s set to “Lounge”, only the living room will have airflow.
The maximum temperature that can be set on this air conditioner is 26°C.
TV
Free Wi-Fi
📶 WiFi Information
We provide free WiFi for all guests in the room 🙌
📩 The WiFi name and password will be sent to you via your check-in message (email, Airbnb message, or SMS).
❗ Please DO NOT reset the router if you lose connection 🚫🔁
🔌 Simply turn the router off and on again — this solves 99% of WiFi issues ✅📡
Rubbish Disposal
Please dispose of general waste and recycling items in the “Refuse Chute” located in the common area on each level. 🗑️
Your room is to the right when you exit the elevator, and the garbage chute is to the left. 🚪
It is diagonally opposite room 1103.
Building Facilities
🌟 Superior Facilities
The building offers superior facilities, providing the perfect retreat after a long day exploring the local areas. You will have full access them.
📋 Operation hours and rules are posted on the wall near each facility entrance.
⚖️ Facility Usage:
Please abide by the Body Corporate by-laws while using the facilities in public areas.
🛠️ Important Note:
We cannot always guarantee access to the facilities due to occasional repairs, maintenance, or other issues managed by the Body Corporate.
Please note, New Year’s Eve event must be booked in advance with us and the building management. 🎉
Nearby
Exchange Square, Bridge St Bus Stop – 4min Walk
Circular Quay Train Station – 6 min Walk
Clocktower – 3min Walk
35 Harrington St, The Rocks NSW 2000
The Rocks Cafe – 5min Walk
99 George St, The Rocks NSW 2000
The Rocks Chemist – 4min Walk
97 George St, The Rocks NSW 2000
Bridgeside Medical Centre – 3min Walk
9/200 Cumberland St, Sydney NSW 2000
Gateway Day Hospital-6min Walk
Level 18, Gateway Building, Sydney NSW 2000
We are Here to Help
Phone: +61 7 2112 3869
Email: [email protected]
Website: https://serain.com.au/