Quicks Links

• Building Location
• Check-In Details
• Check-out
• Car Park Access
• House Rules
• Wi-Fi Information
• Rubbish Disposal
• Contact Us

Building Location

🏡 Property Location: 308/42 Mort Street, Braddon ACT 2612 📍

Check-In Details

🕒 Check-in Time: 3 PM – 10 PM

📍 Key Pick-up Address: Shop 2/65 Northbourne Ave, Canberra ACT 2601

🔑 The code for key pick-up is in the check-in message we sent to you.

⚠️ Important: Please check the store’s opening hours before you check in.

📍 Location of EzyMart:

🗝️ Please provide the key collection code to the shopkeeper to retrieve your keys.
📩 The code has been sent to you via message or email.

🔑 Key Set Information

Only one set of keys will be prepared per reservation.

🟢 The green fob from KeyNest is for their security tracking only — please do not use it for room or building access.

Your key set includes:

• 🗝️ 1 HARD KEY for your unit door
• 🚗 1 Remote for parking access, building and lift access

📸 Example picture: (please see below)

Building Front Entrance

Check-out

🕙 Check-out Time: Before 10 AM

🚗 Please drive your car out of the garage first before returning the key.

🧳 Make sure to take all your personal belongings with you and 🗑️ dispose of any rubbish in the appropriate bins.

🔒 Kindly lock the door and return all keys, fobs, and remotes to the KeyNest point where you collected them at check-in.

📍 Please find a store staff member and have them scan the green fob attached to your key to complete the return process.

Thank you for your cooperation and have a wonderful journey ahead! 😊 Check out Time

Car Park Access

🚗 Parking Information

You’re welcome to use the car park during your stay, from check-in at 3 PM to check-out at 10 AM.

✅ We provide FREE basement parking.

🅿️ Please park at Level B3, car space #308.

📏 The height limit for parking is 2.1 meters.

1️⃣ Please drive to the entrance of the car park at: 42 Mort Street, Braddon ACT 2612.

2️⃣ Please use the lift on Level B3 to access Floor 3, and then head to your room. 🛗

House Rule

• We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
• Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
• We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
• Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
• Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
• No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
• We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
• If you find yourself locked out and require assistance from the manager, a $100 fee will be applicable between 10 a.m. and 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
• In case of a lost key, a $300 fee will be incurred for key replacement.
• The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
• Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.

Wi-Fi Information

📶 WiFi Information:

We provide free WiFi for all guests in the room 🙌.
📩 The WiFi details will be sent to you in your check-in message via email, Airbnb message, or SMS.

❗ Important:
Please DO NOT reset the router if you lose internet connection 🚫🔁.
🔌 Simply turn it off and on — this will solve 99% of WiFi issues ✅📡.

Rubbish Disposal

🗑️ Please dispose of the garbage in the bin located near the lift.

Thank you for helping keep the area clean! 🌿😊

We are Here to Help

Phone: +61 7 2112 3869

Email: [email protected]

Website: https://serain.com.au/