Space & Sleeping Arrangement
Bedroom Configuration
. King bed (combined with 2 inseparable single beds)
Bathroom
. 1 bathroom with a walk-in shower with a 10cm height stair and a bathtub
Living Area
. A bright open-plan living space with a sofa, smart TV, and a dining area.
. For guests wishing to use the double sofa bed in the living room, an additional fee of $30 AUD per guest/night applies. Please ensure your booking specifies at least 3 guests to cover this setup.
Balcony
. Private balcony with open view
Capacity
. 4 guests.
Laundry
. Internal laundry equipped with a washing machine and dryer.
Core Amenities
Kitchen
. Fully equipped kitchen with stovetop, oven, dishwasher, and essential cookware (do not provide cooking basics)
Climate
. Ducted air conditioning with both cooling and heating throughout the apartment.
Wi-Fi
. Free Wi-Fi is available.
TV
. Smart TV available in the living area and bedroom.
Access
. Lift access is available in the building.
Important Considerations (Please Read)
Key Collection
. Self check-in is via an off-site key collection point located approximately 600 metres from the building. Guests must collect keys before arriving at the apartment.
Parking
. 1 parking spaces available for guests. Parking height limit: 2.1m
Schoolies booking:
. I am so sorry we do not accept any school leaver's reservation in this property
Noise
. Due to the central location and contruction site nearby, some level of environmental noise may be present. Please also note that the ongoing construction may partially obstruct some of the views from the balcony.
Facilities
. Building facilities are shared and may be unavailable due to maintenance or building management decisions
Room allocation
. During peak periods or unforeseen circumstances, relocation to a similar apartment may occur
Apartment Condition
. As the apartment is regularly used, some areas may show minor signs of wear but remain fully functional
Nature & Pest Control
. Australia is a nature-rich country, and occasional insects are inevitable despite our regular professional pest control. Insect spray is provided in the apartment for your use. Should you encounter an unusual amount of pests, please contact us so we can assist.
Extras:
. We provide starred hotel linens and a starter pack of toiletries (approx. 3-day supply), along with instant coffee and tea bags.
This apartment would be a perfect choice for families and friends to have a holiday or short break as well as a business trip to Gold Coast. You are welcome to contact us to book.
The building's exceptional amenities provide a relaxing escape following a day of exploring the local area. You'll have complete access to all of the amenities, such as an indoor heated pool, a lagoon pool, a heated outdoor children's pool, a children's play area with a pirate ship and waterslide, an indoor and outdoor spa, a sauna, a gym, a games room, and a BBQ area. Please adhere to the Body Corporate's by-laws when utilizing the public amenities. Access to amenities cannot be guaranteed at all times due to occasional maintenance, repairs, or other issues managed by the Body Corporate.
Please note:
The lagoon pool will be closed from 25 July to 17 August, 2026 for maintenance.
We are a professional property management team and are available to assist you throughout your stay.
We are primarily available via the booking platform and will respond to your messages promptly between 8:00 AM and 10:00 PM (AEST, Brisbane time).
For urgent matters, you may also contact us by phone, and we will do our best to assist as quickly as possible.
We respect your privacy and generally do not meet guests in person unless required.
Please note that on-site assistance may be limited and subject to availability.
House Rules
Please help us maintain the property by following these guidelines. Your cooperation is greatly appreciated.
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Cleanliness & Care
Damages
Any damage to the property or its contents must be reported immediately. Repair costs and any additional labour will be charged to the guest.
Condition
Please leave the property clean and tidy upon checkout. An additional cleaning fee will apply if the property is left excessively dirty.
Furniture & Damages
Do not move any furniture. Kindly report any damage immediately. Any repair costs or additional labour will be charged to the guest.
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Odours & Environment
Strong Scents
To maintain a pleasant environment, please refrain from consuming strongly scented foods (such as durian or curry) inside the room. If strong odours are detected, a deodorising fee of AUD $200 will be charged.
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Noise Policy
Quiet Hours
10:00 PM – 8:00 AM. Please keep noise to a minimum during this period to respect neighbours.
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Smoking Policy
No Smoking
Smoking is strictly prohibited inside the property, including balcony.
Additional Charge
If smoking evidence or strong odours are detected, a deodorising and cleaning fee of AUD $200 will be charged.
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Parties & Events
No Parties
Parties and events are strictly prohibited.
Consequences
Any violation will result in immediate eviction without refund, plus an additional service fee of AUD $300 and any associated labour costs.
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Pets Policy
No Pets
Pets are not permitted on the premises.
Service Animals
Service animals must be declared in advance.
Unauthorized Pets
If pets are brought without approval, additional cleaning and pest control fees will apply.
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Keys & Lockout
Lost Keys
A replacement fee of AUD $300 applies for lost keys.
Lockout Service
A call-out fee of AUD $100 applies for assistance between 8:00 AM and 10:00 PM.
Late Night Assistance
We do not provide assistance after 10:00 PM. Guests should contact a local 24-hour locksmith directly.
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Illegal Activities
Strict Policy
Illegal activities, including drug use, are strictly prohibited. Any violation will result in immediate eviction, forfeiture of all fees, and notification to the authorities.
Liability
Guests are responsible for any damages or additional service costs incurred.
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Building Facilities & Fire Safety
Facilities
Access to building amenities may be unavailable due to maintenance or building management. Please follow all building by-laws.
Damage to Common Facilities
Guests are responsible for any damage caused to common facilities or shared areas of the building. Any repair or replacement costs will be charged accordingly.
Fire Alarms
Tampering with or covering smoke alarms is illegal. A AUD $150 inspection and cleaning fee will apply if interference is detected.
Emergency Call-outs
If guest actions trigger a fire brigade response, the call-out fee (approximately AUD $2,000) will be charged to the guest.
Cooperation
Guests must cooperate with any fire safety inspections required by the building.
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Lost & Found
Personal Belongings
Please check carefully before checkout. We do not store or take responsibility for lost items.
Recovery
While we may assist in locating lost items, recovery is not guaranteed. Guests are responsible for any postage or delivery costs. Unclaimed items will be disposed of after a limited period.
We really enjoyed our stay! The facilities were fantastic & the apartment was clean and comfortable. The location was amazing! Everything was within walking distance, including the beach, tram and Coles, which made getting around so easy and convenient. There were just a few little things that could have made our stay even better. It would have been nice to have an actual quilt on the bed rather than just a throw rug. The kitchen could also do with a few more essentials, particularly some proper knives, as we could only find a couple of steak knives. A few extra kitchen items would make it much more functional for cooking during the stay. I also didn’t realise we would be staying on level two, but it didn’t take away from our experience. Check-in and check-out were both super easy, with clear instructions provided. We also loved making use of the sauna, spa and gym! Overall, we had a lovely stay & would happily recommend it. Just a few small improvements would make it even better!
Emma & Roger were the most helpful, responsive hosts! Nothing was too much trouble & they made you feel like they truely wanted you to enjoy your stay! The location is perfect for those who holiday without their own vehicle. Beach, restaurants, attractions & shopping right at the door step. Public transport loops too. Safe, well lit streets make for enjoyable walks even after the QLD sun has set. The apartment it self was superbly clean, spacious with the most comfortable beds we’ve ever stayed in. 5 ⭐️ hotel quality rest was had! Thank you Emma & Roger, we hope to stay with you again very soon ☺️
Great hosts , very helpful
I would highly recommend staying here. The apartment was extremely clean and tidy, beautiful and spacious. Emma and Roger’s detailed instructions / video explanations made check in and check out a very smooth process. Communication was also very easy. I will definitely be back to stay again!
Beautiful, clean accomodation. Great spot. Lovely hosts, very accomodating and responded quickly when we ask questions. ☺️
Notre séjour a été très agréable grâce à la qualité du logement et sa proximité des magasins. Nous y reviendrons avec grand plaisir.
Great location great place we enjoyed our time thank you very much
Place was ok. I’ve booked this place because of kid’s pool. But it was under renovation so my kid didn’t get the chance to enjoy it. And we accidentally left out one bag at the pace it wasn’t super heavy but they charge us 100 dollars for that postage. Which I’m not happy about.
good value and location, thanks for having us

Danielle, October 2026 5.0 • Airbnb
We had a great stay in Surfers! The location was fantastic and very convenient, with everything we needed close by. Check-in was really easy, with both written and video instructions provided by Emma and Roger. They were very responsive throughout our stay. We had two minor things we needed to address, and both were responded to immediately, which was really appreciated. Overall, we had a lovely stay and would happily stay here again!