Building Location
๐ Address: 25 Laycock Street, Surfers Paradise QLD 4217
๐ข Building Name: Mantra Legends Hotel
Note: Your unit number is provided in the content of your email or SMS. ๐ง๐ฑ

Check-In Details
๐ Check-in Time: 3 pm โ 10 pm (Customer service closes at 10 pm)
๐ Key Pick-Up Location: Onsite
1๏ธโฃ Arrive at:
25 Laycock Street, Surfers Paradise QLD 4217

2๏ธโฃ Follow the directions to the lift ๐ถโโ๏ธโฌ๏ธ

3๏ธโฃ Take the lift down to Level B โฌ๏ธ

4๏ธโฃ Turn left when you arrive at Level B ๐

5๏ธโฃ Turn left and find the number B on the wall ๐ข

6๏ธโฃ Youโve arrived at the right place! ๐

7๏ธโฃ Find the lockbox labeled ML + Your Room Number ๐
Use the pin code to open the lockbox.
The lockbox code was sent to your email ๐ง. For example: [1709]

Check-out
๐ Check-out Time: Before 10 am
๐ Please return the keys and fobs to the lockbox where you collected them.
โป๏ธ We would appreciate it if you could:
Put the used dishes in the dishwasher and start it ๐ฝ๏ธ
Empty the rubbish bin ๐๏ธ

Car Park information
๐ Parking Information: We donโt provide car parking for this building. The closest public car parking is Bruce Bishop Carpark, located about 450 meters away (approximately 6 minutes walk).

Special notice
๐ก Air Conditioning Card: This card is provided for your convenience when using the air conditioning. It is not the room card.
Please leave it in place when not in use. Thank you! ๐

โ๏ธ How to Operate the Air Conditioning:
Adjust the temperature to your preference using the controls on the remote.
Ensure all windows and doors are closed to maintain the temperature.
Simply turn on the air conditioning using the remote control.
Room facilities
๐ถ WiFi Information:
We provide free WiFi for all guests in the room ๐.
๐ฉ The WiFi details will be sent to you in your check-in message via email, Airbnb message, or SMS.
โ Please DO NOT reset the router if you lose internet connection ๐ซ๐.
๐ Simply turn it off and on โ this will solve 99% of WiFi issues โ
๐ก
House Rule
- We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
- Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
- We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
- Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
- Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
- No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
- We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
- If you find yourself locked out and require assistance from the manager, a $50 fee will be applicable between 9 a.m-5 p.m, a $100 fee will be applicable between 5 p.m-10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
- In case of a lost key, a $200 fee will be incurred for key replacement.
- The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
- Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.
Rubbish Disposal
๐ฎ Rubbish Disposal:
There are no rubbish bins on this floor. Kindly leave the rubbish in your room for collection. Thank you for your cooperation! ๐
Building Facilities
๐ The supreme facilities in the building offer the perfect retreat after a long day exploring the local areas ๐.
You will have full access to all the following facilities ๐ข:
๐โโ๏ธ Swimming pool Ground floor
๐ GYM ground floor
๐ฆ Sauna Room Ground Floor
๐ช Paid laundry facilities Fround floor
๐ Please abide by the Body Corporate bylaws while using the facilities in public areas.
๐ Operation hours and ๐ rules are posted on the wall near the entrance to the facilities ๐ช.
โ ๏ธ Access to facilities cannot always be guaranteed due to occasional ๐ง repairs, ๐ ๏ธ maintenance, or other issues conducted by the Body Corporate.

(Ground Floor)

(Ground Floor)

(Ground Floor)

(Level 2)
(Laundry detergent supplied)
We are Here to Help
Phone: +61 7 2112 3869
Email: [email protected]
Website: https://serain.com.au/