Quicks Links
- Location
- Contact Us
- Check-In Details
- Car Park Access
- Check-out Time
- House Rules
- Free Wi-Fi
- Rubbish Disposal
- Nearby
Location
Unit 908, 1 Porter Street, Hawthorn East VIC 3123 (CV building Level 9)
The room key is located in a lockbox opposite 1 Porter Street, Hawthorn East VIC 3123（1 mins walk）
We are Here to Help
Phone: +61 7 2112 3869
Email: [email protected]
Website: https://serain.com.au/
Check-In Details
After 3pm
Lockbox Location: opposite 1 Porter Street, Hawthorn East VIC 3123
1. Please pick up the key and fob from a Lockbox opposite 1 Porter Street, Hawthorn East VIC 3123 (1 mins walk).
Please find Lockbox and enter the code to collect the room key card. Lockbox code was sent to your email.
Find your apartment
Please use the tag to tap the black box in the lift to go to level 9.
You also need use the black tag to enter the lobby.
Car Park Access
You are free to use the car park during your stay from your check-in time at 3 pm to your check-out time at 10 am.
We provide FREE parking.
You can park in level B4 car space #4-034
The parking HEIGHT limit is 2.2 meters.
Drive-in:
(Access via Porter Street)
Use the remote control to open the carpark gate
Drive to Level B4, Park your car on car space #4-034
Check-out Time
Before 10am
Please leave the room key in your unit on the Dining table.
We will appreciate it if you could empty the rubbish bin, put the used dishes in the dishwasher and start it before you go.
House Rule
- We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
- Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
- We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
- Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
- Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
- No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
- We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
- If you find yourself locked out and require assistance from the manager, a $200 fee will be applicable before 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
- In case of a lost key, a $300 fee will be incurred for key replacement.
- The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
- Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.
Free Wi-Fi
We provide free Wi-Fi with unlimited data.
Wifi Username:
Wifi Password:
Rubbish Disposal
Please dispose of general waste in the “Bin Chute” in common area on each level.
Nearby
Prospect Hill Rd/Burke Rd Tram Stop – 5 min Walk
Camberwell Junction Shopping Precinct – 3 min walk
793 Burke Rd, Camberwell VIC 3124
Rumour Has It Cafe – 2 min Walk
2 Monteath Ave, Hawthorn East VIC 3123
Carewell Pharmacy Camberwell Road – 3 min walk
124 Camberwell Rd, Hawthorn East VIC 3123
Camberwell Road Medical Practice – 3 min walk
124-126 Camberwell Rd, Hawthorn East VIC 3123
St. Vincent’s Hospital Melbourne- 15 min Drive
41 Victoria Parade, Fitzroy VIC 3065