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- Location
- Contact Us
- Check-In Details
- Car Park Access
- Check-out Time
- House Rules
- Free Wi-Fi
- Rubbish Disposal
- Getting Here
- Building Facilities
- Other Info
We are Here to Help
Phone: +61 7 2112 3869
Email: [email protected]
Website: https://serain.com.au/
Check-in Time: After 3pm
Please pick up the key and fob from the lockbox at O-Me-Ly Vietnamese Restaurant (across from the Qube Building Entry). (1min walk)
Lockbox Location: 15-24 Queensland Ave, Broadbeach QLD 4218
The Lockbox is on the front door handle.
(The lockbox code was sent to your email.)
Car Park Access
You are free to use the car park during your stay from your check-in time at 3pm to your check-out time at 10am.
Please access the carpark via Jubilee Avenue.
1. Swipe the fob to enter “Residents & Guests Parking”.
Check-out Time: Before 10am
Please return the key and fob to the lockbox at O-Me-Ly Vietnamese Restaurant.
Please use your previous lockbox code to open the lockbox and lock it before you leave.
We would greatly appreciate it if you could empty the rubbish bin, put the used dishes in the dishwasher and start it before you go.
House Rule
- We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
- Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
- We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
- Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
- Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
- No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
- We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
- If you find yourself locked out and require assistance from the manager, a $50 fee will be applicable between 9 a.m-5 p.m, a $100 fee will be applicable between 5 p.m-10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
- In case of a lost key, a $200 fee will be incurred for key replacement.
- The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
- Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.
Rubbish Disposal
Please dispose of general waste to the “Garbage Chute” in the common area on each level.
Please follow the instructions to dispose your rubbish.
Getting Here
Driving
Transit
Building Facilities
The supreme facilities in the Qube building offer a perfect retreat after a long-day exploring of local areas.
You will have full access to all the following facilities. Please abide by the Body Corporate by-laws while using the facilities in public area.
Nearby
Broadbeach North Bus Stop – 1min Walk
Broadbeach North Light Rail Station – 1min Walk
Woolworths Oasis (Broadbeach) – 7min Walk
75 Surf Parade, Broadbeach QLD 4218
The Wacky Whisk – 3min Walk
17a/19 Albert Ave, Broadbeach QLD 4218
Broadbeach Day and Night Chemist – 1min Walk
3-5/2723 Gold Coast Hwy, Broadbeach QLD 4218
Haan Health Medical Centre – Broadbeach – 7min Walk
shop 24/15 Victoria Ave, Broadbeach QLD 4218
Robina Hospital – 20min Drive
2 Bayberry Ln, Robina QLD 4226