Quick Links

• Location
• Check-In Details
• Check-out
• House Rules
• Wi-Fi Information
• Rubbish Disposal
• Getting Here
• Building Facilities
• Nearby
• Contact Us

LOCATION

Building LOCATION

📍 Address:
Unit 31106 – 2, on Level 11, Tower 3
1 Cordelia Street (Boundary St), South Brisbane, QLD 4101
(Brisbane 1 Building)

Please be advised that the entrance to the Tower 3 foyer is on Boundary St.

Check-in Details

⏰ Check-in Time: After 3 PM

🔑 Key & Fob Pick-up:
Please pick up the key and fob from the Lockbox at another location, just a 3-minute walk from the property.

📍 Lockbox Location: 33 Merivale Street, South Brisbane

Please find Lockbox S2.
The lockbox code has been sent to your CHECK-IN email or message.

📩 Enter the code to collect the keys and fob.

🔑 Need Assistance?
If you need any help with opening the lock, feel free to watch the attached video for guidance.

Once you’ve collected the key, you can head to the apartment now.

🏢 Entry Instructions:
There are 3 entry lobbies for the apartment complex.
Please ensure you go to the correct lobby with “Brisbane 1 TOWER THREE” beside the gate.

🚪 Trouble Finding the Entrance?
If you’re still having trouble, please look for the nearby store called ALIGN Health Collective.
This store offers podiatry and physiotherapy services and is located to the left of the building entrance.

🚪 Finding the Entrance:
When you follow the directions in the video below, you will see the entrance to the building.

🗝️ Key Information:
We provide one set of keys for every reservation, which includes:

1️⃣ 1 hard key for your front door.
2️⃣ 1 fob for access to the building, facilities

Check-out

🔑 Key & Fob Return:
Please put the keys and fobs back in the same lockbox.

🧼 Before You Leave:
We would appreciate it if you could:
✔️ Empty the rubbish bin
✔️ Place the used dishes in the dishwasher and start it

🙏 Thank you for helping us keep the place tidy!

House Rule

• We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
• Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
• We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
• Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
• Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
• No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
• We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
• If you find yourself locked out and require assistance from the manager, a $100 fee will be applicable between 10 a.m. and 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
• In case of a lost key, a $200 fee will be incurred for key replacement.
• The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
• Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.

Wi-Fi Information

📶 WiFi Information

We provide free WiFi for all guests in the room 🙌
📩 The WiFi name and password will be sent to you via your check-in message (email, Airbnb message, or SMS).

❗ Please DO NOT reset the router if you lose connection 🚫🔁
🔌 Simply turn the router off and on again — this solves 99% of WiFi issues ✅📡

Rubbish Disposal

🚮 Waste Disposal:
Please dispose of general waste in the “Refuse Chute” located in the common area on each level.

📋 Please follow the instructions to dispose of your rubbish properly.

Building Facilities

🌟 Superior Facilities
The building offers superior facilities, providing the perfect retreat after a long day exploring the local areas. You will have full access to:

📋 Operation hours and rules are posted on the wall near each facility entrance.

🌿 Above-ground garden – tower 3 floor 3
🏊 Swimming pool – tower 3 floor 3
💪 Fully equipped fitness center – tower 3 floor 3

⚖️ Facility Usage:
Please abide by the Body Corporate by-laws while using the facilities in public areas.

🛠️ Important Note:
We cannot always guarantee access to the facilities due to occasional repairs, maintenance, or other issues managed by the Body Corporate.

Nearby

Melbourne St at Manning Street, bus stop 4 – 5min Walk

South Brisbane Train Station – 11min Walk

IGA South Brisbane – 6min Walk

103 Melbourne St, South Brisbane QLD 4101

Newport’s Café – 5min Walk

29 Merivale St, South Brisbane QLD 4101

West End Discount Drug Store – 8min Walk

Shop 10, The Markets West End 69-79 Boundary St West End, South Brisbane QLD 4101

West End Medical Practice – 9min Walk

38 Russell St, West End QLD 4101

Mater Hospital Brisbane – 5min Drive

Raymond Terrace, South Brisbane QLD 4101

We are Here to Help

Phone: +61 7 2112 3869

Email: [email protected]

Website: https://serain.com.au/