Quick Links
- Location
- Contact Us
- Check-In Details
- Building Entry
- Check-out Time
- House Rules
- Free Wi-Fi
- Rubbish Disposal
- Other Info
Location
Accommodation Address: 88 Archer Street, Chatswood NSW 2067
Building Name: Silkari (unit number information is in the content of your email or SMS)
We are Here to Help
Phone: +61 7 2112 3869
Email: [email protected]
Website: https://serain.com.au/
Check-in
After 3pm
Please pick up the Key Card from the lockbox located in the lobby of the hotel.
1. Go to 88 Archer Street, Chatswood NSW 2067
2. Turn left to find the self check in lockboxes.
3. Find your lockbox number, use the code to open the lockbox and get the room keycard.
(lockbox number and code was sent to your email.)
Building Entry
After collecting the key card, please take the lift use your room key card to swipe the lift and go to your apartment level.
Check-out Time
Before 10 am
Please return the key card to the lockbox where you collected them.
We would greatly appreciate it if you could empty the rubbish bin, put the used dishes in the dishwasher and start it before you go.
House Rule
- We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
- Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
- We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
- Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
- Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
- No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
- We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
- If you find yourself locked out and require assistance from the manager, a $100 fee will be applicable before 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
- In case of a lost key, a $200 fee will be incurred for key replacement.
- The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
- Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.
Free Wi-Fi
We provide free in-room Wi-Fi with unlimited data.
Please choose the Silkari Guest Access then click Complimentary.
Rubbish Disposal
You will find a rubbish bin next to the lifts on levels B1, B2, and B3.
Please dispose of general waste in the rubbish bins.
Nearby
Chatswood Chase Sydney, Victoria Ave Bus Stop – 2min Walk
Chatswood Train Station – 7 min Walk
Chatswood Chase shopping Centre – 2min Walk
345 Victoria Ave, Chatswood NSW 2067
Spago Chatswood Café – 2min Walk
316 Victoria Ave, Chatswood NSW 2067
Chemist Warehouse Chatswood – 2min Walk
Shop1/387 Victoria Ave, Chatswood NSW 2067
Health Sure Medical Centre – 1min Walk
409 Victoria Ave, Chatswood NSW 2067
Royal North Shore Hospital-12min Drive
Reserve Rd, St Leonards NSW 2065