building LOCATION

Unit 207, 1 Mouat St, Lyneham ACT 2602

Check-In Details

🕒 Check-In Time:
3 p.m. – 10 p.m.

🔑 Lockbox Location:
Located in the mailbox at the building entrance.
1 Mouat St, Lyneham ACT 2602

Check-In Instructions:

1️⃣ Please go to the building entrance.
2️⃣ Find the mailbox at the entrance

3️⃣ Open Mailbox No. 207.
4️⃣ There is a lockbox inside the mailbox. Open the mailbox with the lockbox code that was sent to your email or message.
5️⃣ After taking out the key, please scramble the password for security.

How to open the lockbox (example):

🔑 Key Information:
One set of keys will be provided for all guests, including:

• 1 purple hard key for the unit door
• 1 blue fob for building and lift
• 1 remote for car parking access

How do you get to your room?

1. Please find this gate as shown in the following picture

2. Please tap your fob here to open the gate. The intercom is on your left side.

3. Go straight

4. Tap your fob to open this door.

5, Your room door is shown as the following picture:

This is your room door, please open with the hard key:

Check-out

🕙 Check-Out Time:
Before 10 a.m.

Please ensure the following:

🔒 Make sure you lock the door when leaving.

🔑 Return the keys and remote to the lockbox in the mailbox.

We would appreciate it if you could 🗑️ empty the rubbish bin, place 🍽️ used dishes in the dishwasher, and start it before you go.

🚗 Remember: You will need the remote to get your vehicle out of the car park. Please take your car before returning the remote.

Parking

🚗 Carpark Information:
The carpark entrance is located on Goodwin Street.

We provide one free on-site parking spot. Your parking space is on the floor B1, Space number 207

Parking Limit: 2.1 m

Follow the video below to find your parking spot. 🎥

After parking your card, please use the stairs to go to your room

Video instruction:

House Rules

• We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
• Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
• We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
• Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
• Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
• No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
• We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
• If you find yourself locked out and require assistance from the manager, a $100 fee will be applicable between 10 a.m. and 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
• In case of a lost key, a $300 fee will be incurred for key replacement.
• The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
• Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.

Wi-fi Information

We provide free WiFi for all customers in the room. The WiFi information will be sent to you in your check-in message by email, Airbnb message, or SMS.

WiFi Router is located in your wardrobe. Please DO NOT RESET it. Otherwise, you will lose connection.

Room Amennities oPERATION INSTRUCITON (example for your reference)

Cooktop

Oven

Rangehood

Washer

Dryer

Air conditioning

Dishwasher

Electricity safety box

Rubbish Disposal

🗑️ Garbage Disposal:

The garbage room is located near the building entrance. Please follow the video below

Please dispose of the garbage according to the instructions in the garbage room. ♻️

Building Facilities

🌟 Exclusive Access & Building Facilities 🌟

Enjoy exclusive access to the entire apartment, along with premium building facilities, perfect for unwinding after a day of exploring.

🏢 Building Facilities

📌 Operation hours & rules are posted at the entrance.

⚠️ Important Notes

• Please follow the Body Corporate by-laws when using public facilities.
• Please refer to the notices posted on the wall near the facilities for information regarding usage times and other details.
• Facility access is not guaranteed at all times due to occasional maintenance, repairs, or other building management issues.

Thank you for your understanding, and enjoy your stay! 😊

You will have full access to all the following facilities: can be accessed from the main building near the mailboxes (swipe card required

Indoor swimming pool — ground floor

Gym — ground floor

Residence BBQ area – center yard

We are Here to Help

Phone: +61 7 2112 3869

Email: [email protected]

Website: https://serain.com.au/