building LOCATION

SOL Building

Unit 231, Floor 2, 61 Cooyong Street Braddon ACT 2612

Check-In Details

Between 3 pm to 10 pm

Please collect your room key from KeyNest point at Canberra: Ezymart City Walk.

Address: 20 Allara St, Canberra ACT 2601, Australia

🛍️ Please check the following picture for the store’s opening hours

🔑 Key Information

• One set of keys will be prepared for all customers.
• The green fob from Keynest is for key security purposes only—do not use it for room or building access.

Your Key Set Includes:

✅ 1 Hard Key – For your unit door
✅ 1 Remote – For building, lift, and parking access

How to find your apartment🚪👇

Check-out

Check-out Time

Before 10 am

1. Please drive your car out of the garage first before returning the key.
2. Dispose of the rubbish and take all your belongings
3. Please lock the door and return all your room keys, fobs, or remotes to the KeyNest point where you collected them at check-in.
4. Find a store staff member and have them scan the green fob on the key to complete the key return.

Car Park Access

You are free to use the car park during your stay from your check-in time at 3 pm to your check-out time at 10 am.

We provide FREE parking in the basement. You can park in level B3, car space #231/61

The parking HEIGHT limit is 2.1 meters. 

After you take your room key, please follow the instructions to get into your parking space.

Please follow the video to find your car parking entrance and spot:

House Rules

• We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
• Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
• We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
• Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
• Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
• No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
• We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
• If you find yourself locked out and require assistance from the manager, a $100 fee will be applicable between 10 a.m. and 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
• In case of a lost key, a $300 fee will be incurred for key replacement.
• The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
• Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.

Wi-fi Information

We provide free WiFi for all customers in the room. The WiFi information will be sent to you in your check-in message by email, Airbnb message, or SMS.

The WiFi Router is in the cupboard above the fridge. Please DO NOT RESET the router, otherwise, you will lose internet connection.

Rubbish Disposal

Please dispose of general waste chute in the corridor on your level.

Please follow the instructions provided to dispose of your rubbish.

Room facilities operating instruction

Power box

Air-conditioner

Oven instruction

Cooktop

https://vimeo.com/1114737471/e8658e86a6

Rangehood

Dishwasher

Washing machine

Dryer

Building Facilities

⚠️ Facility Use Guidelines

Please follow the usage rules and operating hours for all public facilities. The rules are posted near the entrance of each facility.

🏢 Important Notes:

• These are shared facilities for all residents.
• If maintenance or repairs are required, the facility may be temporarily unavailable.
• We are not responsible for any disruptions due to maintenance.

Thank you for your understanding and cooperation! 😊

The BBQ is on the 9th floor, and both card swiping and remote access are available.

We are Here to Help

Phone: +61 7 2112 3869

Email: [email protected]

Website: https://serain.com.au/