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• Location
• Contact Us
• Check-In Details
• Car Park Access
• Check-out Time
• House Rules
• Free Wi-Fi
• Rubbish Disposal
• Building Facilities
• Nearby

LOCATION

📍 Property Address:
10 Brown Street, Chatswood, NSW 2067
🏨 (Mantra Chatswood Hotel)

📍 Key pick-up Location:
THE BASE FOOD COURT: 424 Victoria Ave, Chatswood NSW 2067

Check-in Time: after 9 pm

Please pick up the key card from the lockbox located in The Base Food Court (5 minutes walk).

📍 Lockbox Location:
THE BASE FOOD COURT: 424 Victoria Ave, Chatswood NSW 2067
(The lockbox is located in the food court on the back door wall)

To get to The Base Food Court from Mantra Hotel, follow these steps:

1. 🚪 Exit the hotel and head towards Victoria Ave.
2. 🚶‍♂️ Walk straight until you reach The Base Food Court.

Or you can 🔍 search for “The Base” on Google Maps for easy directions! 😊

🔑 Your Lockbox Number and Code will be sent to you in the check-in message or email. Please check there for the details! 😊

🎥 Video Instruction: How to Open the Lockbox 🔒

Check-out Time: Before 10 am

🌅 Before 10 AM:

We kindly ask that you:
1️⃣ Empty the rubbish bin 🗑️
2️⃣ Place used dishes in the sink 🍽️

🔑 Please leave the key card on the dining table or kitchen bench in the room. 😊

Thank you so much for your cooperation! 🙏

House Rule

• We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
• Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
• We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
• Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
• Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
• No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
• We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
• If you find yourself locked out and require assistance from the manager, a $100 fee will be applicable before 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
• In case of a lost key, a $200 fee will be incurred for key replacement.
• The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
• Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.

WIFI

📱 Wi-Fi Information:
You can find your Wi-Fi details in your check-in message. 📩

🌐 For Public Wi-Fi Connection Instructions:
Please check out the video below: 🎥👇

Rubbish Disposal

🗑️ Rubbish Disposal Instructions:
Please dispose of general waste in the “Rubbish Room” 🏠, located in the common area on each level. Look for the sign: “Rubbish Chute Located Inside” 🔽.

🚮 Kindly follow the instructions provided to dispose of your rubbish properly. Thank you! 🙏

Sofa bed instruction

We have provided you with a similar video of a sofa bed being opened for your reference.

Building Facilities

🌟 Superior Facilities
The supreme facilities at the Mantra Chatswood building provide the perfect retreat after a long day exploring the local area. 🏙️

📋 Operation Hours & Rules:
These are posted near each facility entrance for your convenience. ⏰

Facilities on Level 1:

• 🏊 Indoor Swimming Pool
• 💪 Fully Equipped Gym
• 🧖 Sauna Room

⚖️ Facility Usage:
Please ensure you follow all Body Corporate by-laws while using the public facilities. ✅

🛠️ Important Note:
Access to some facilities may occasionally be restricted. Please check for updates before your visit. 📅be unavailable due to maintenance, repairs, or other matters managed by the Body Corporate.

Nearby

Chatswood Interchange – 2min Walk

Chatswood Westfield – 5 min Walk

1 Anderson St, Chatswood NSW 2067

Chatswood Chase Shopping Centre – 10 min Walk

345 Victoria Ave, Chatswood NSW 2067

Briskett Café – 1 min Walk

3/465 Victoria Ave, Chatswood NSW 2067

Chatswood Library – 5 min Walk

The Concourse, 409 Victoria Ave, Chatswood NSW 2067

AHPC Pharmacy Outlet Chatswood – 2 min Walk

Concourse Level Chatswood Interchange, 40/436 Victoria Avenue, Chatswood NSW 2067

Station Medical Clinic – 3 min Walk

3/430 Victoria Ave, Chatswood NSW 2067

Chatswood Private Hospital – 9 min Walk

Unit 1/38B Albert Ave, Chatswood NSW 2067

We are Here to Help

Phone: +61 7 2112 3869

Email: [email protected]

Website: https://serain.com.au/