• Building Location
• Check-In Details
• Check-out
• House Rules
• Wi-Fi Information
• Rubbish Disposal
• Building Facilities
• Contact Us

Building LOCATION

📍 Address:
2006, 3-5 St Kilda Rd, St Kilda VIC 3182

Check-In Details

⏰ Check-in Time: 3 PM – 10 PM （DO NOT accept late check-in）

🔑 Key Pick-up Location:
Please collect your key at Cellarbrations at Windsor
📍 Lockbox Location: 1/58 Punt Rd, Windsor VIC 3181

⚠️ Important: The shop closes at 10 PM, so please ensure you pick up your key before 10 PM.

🔑 Key Collection Instructions:
Please find the lockbox inside the shop.
If needed, show this picture to the shop staff for assistance.

🔐 Use the pin code to open the lockbox and collect the key.
📩 The pin code has already been sent to you via email and SMS.

🗝️ Key Information:
We provide one set of keys for every reservation, which includes:

1️⃣ 1 hard key for your front door.
2️⃣ 1 fob for access to the building, facilities, and lift.

Check-out

⏰ Check-out Time: Before 10 AM

🔑 Key Return:
Please leave the keys IN THE UNIT before you check out.

🧹 Before You Leave:
We’d appreciate it if you could:
✔️ Empty the rubbish bin
✔️ Place the used dishes in the dishwasher and start it

🙏 Thank you for helping us keep the place tidy!

House Rule

• We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
• Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
• We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
• Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
• Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
• No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
• We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
• If you find yourself locked out and require assistance from the manager, a $200 fee will be applicable before 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
• In case of a lost key, a $300 fee will be incurred for key replacement.
• The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
• Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.

Wi-Fi And room Amenities

📶 WiFi Information

We provide free WiFi for all guests in the room 🙌
📩 The WiFi name and password will be sent to you via your check-in message (email, Airbnb message, or SMS).

❗ Please DO NOT reset the router if you lose connection 🚫🔁
🔌 Simply turn the router off and on again — this solves 99% of WiFi issues ✅📡

Room facilities

🔥 Oven Instructions:
Please ensure that you turn on this button before using the oven.

🌀 Laundry Instructions:
Please turn on the FAN button before using the washer and dryer.

Rubbish Disposal

🚮 Garbage Room Location:
The garbage room is located on Level B1.
Upon exiting the elevator, please turn left

Building Facilities

🌟 Superior Facilities
The building offers superior facilities, providing the perfect retreat after a long day of exploring the local areas. You will have full access to:

📋 Operation hours and rules are posted on the wall near each facility entrance.

🌿 Above-ground garden on Level 5
🏊 Swimming pool on Level 5
💪 Fully equipped fitness center on Level 5

⚖️ Facility Usage:
Please abide by the Body Corporate by-laws while using the facilities in public areas.

🛠️ Important Note:
We cannot always guarantee access to the facilities due to occasional repairs, maintenance, or other issues managed by the Body Corporate.

We are Here to Help

Phone: +61 7 2112 3869

Email: [email protected]

Website: https://serain.com.au/