Quick Links

• Location
• Contact Us
• Check-In Details
• Car Park Access
• Check-out Time
• House Rules
• Free Wi-Fi
• Rubbish Disposal
• Building Facilities
• Other Info

Location

Unit 21303 (Level 13), 37 Kyabra Street, Newstead, QLD 4006

We are Here to Help

We are Here to Help

Phone: +61 7 2112 3869

Email: [email protected]

Website: https://serain.com.au/

Check-in Time

After 3pm

Please pick up the key and fob (2 in one) from a Lockbox inside the Croft Ln, Fortitude Valley.

Lockbox Location:

1. When you arrive, please go to the Croft Ln which the entry on Chester Street.

2. Find the lockbox with label “H2”  from the fence as the video below indicates.

3. Use the provided code to access the keys. 

4. Lockbox code was sent to your email.

Car Park Access

You are free to use the car park during your stay from your check-in time at 3pm to your check-out time at 10am.

Please access via Doggett Street .

Your car park space is No.157 on Level B1.

Please note you will also need to swipe out when leaving the building

1. Use the remote control to open the residential car park gate,

2. Drive to level B1 the carspace #157 is the car space for you.

Car park to lift

Check-out Time

 Before 10am

Please put the keys and fobs back to the same lockbox. 

We will appreciate it if you could empty the rubbish bin, put the used dishes in the dishwasher and start it before you go.

House Rule

• We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
• Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
• We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
• Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
• Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
• No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
• We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
• If you find yourself locked out and require assistance from the manager, a $100 fee will be applicable between 10 a.m. and 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
• In case of a lost key, a $200 fee will be incurred for key replacement.
• The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
• Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.

Free Wi-Fi

We provide free Wi-Fi with unlimited data.

Wifi Username: NetComm 6923

Wifi Password: Mssansffyu

Rubbish Disposal

Please dispose of general waste to the “Refuse Chute” in common area on each level.

Please follow the instructions to dispose your rubbish.

Building Facilities

The supreme facilities in The Wellington building offer a perfect retreat after a long-day exploring of local areas.
You will have full access to all the following facilities. Please abide by the Body Corporate by-laws while using the facilities in public area. 

Nearby

Skyring Tce near Cunningham St, bus stop – 4 min Walk

Bowen Hills Train Station – 15min Walk

Gaswork Plaza Shopping Centre – 2min Walk

76 Skyring Terrace, Newstead QLD 4102

CBD Cafe Newstead – 5 min Walk

Shop 1/26 Reddacliff St, Newstead QLD 4006

TerryWhite Chemmart Gasworks – 4 min Walk

Shop A3/76 Skyring Terrace, Newstead QLD 4006

Gasworks Medical Practice – 5 min Walk

Gasworks Plaza a3, 76 Skyring Terrace, Newstead QLD 4006

The Australian Hospital & Healthcare Bulletin – 5 min Drive

3/31 Thompson St, Bowen Hills QLD 4006