Quicks Links
Building Location
๐ก Property Location: 628 Flinders Street, Docklands VIC 3008 ๐
Check-In Details
๐ Check-in Time: 3 PM โ 2 AM
๐ Please pick up the keys and fobs from City Mart Convenience Store on Flinders.
๐ Lockbox Location: 566 Flinders Street, Melbourne VIC 3000
1๏ธโฃ Go to City Mart Convenience Store at 566 Flinders St, Melbourne VIC 3000.
2๏ธโฃ Find the Lockbox labeled “H2 – 3111” on your left-hand side.
3๏ธโฃ Retrieve the keys using the key code we provided to you in your email or message.
(Note: The code is not on this website.)
How to unlock the lockbox (example):
Check-out
โฐ Check-out Time: Before 10 AM
๐ Key Return:
Please leave the keys IN THE UNIT before you check out.
๐งน Before You Leave:
Weโd appreciate it if you could:
โ๏ธ Empty the rubbish bin
โ๏ธ Place the used dishes in the dishwasher and start it
๐ Thank you for helping us keep the place tidy!
House Rule
- We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
- Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
- We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
- Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
- Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
- No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
- We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
- If you find yourself locked out and require assistance from the manager, a $200 fee will be applicable before 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
- In case of a lost key, a $300 fee will be incurred for key replacement.
- The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
- Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.
Rubbish Disposal
4๏ธโฃ There is a chute room in the corridor on this level. Please follow the instructions in this video to use it.
Building Facilities
๐ Superior Facilities
The building offers superior facilities, providing the perfect retreat after a long day of exploring the local areas. You will have full access to these amenities, but please register with the reception before use.
๐ Operation hours and rules are posted on the wall near each facility entrance.
โ๏ธ Facility Usage:
Please abide by the Body Corporate by-laws while using the facilities in public areas.
๐ ๏ธ Important Note:
We cannot always guarantee access to the facilities due to occasional repairs, maintenance, or other issues managed by the Body Corporate.
We are Here to Help
Phone: +61 7 2112 3869
Email: [email protected]
Website: https://serain.com.au/