Quick Links

• Building Location
• Check-In Details
• Check-out
• Car Park Access
• House Rules
• Wi-Fi Information
• We Are Here To Help

BUILDING LOCATION

7/63A Torrens St, Braddon ACT 2612

check-in details

Between 3 pm to 10 pm

Key pick-up address: shop 2/65 Northbourne Ave, Canberra ACT 2601

The code is in the check-in message we sent to you.

One set of keys will be prepared for all customers. The green fob from Keynest is only for their key security purposes, please do not use it for accessing your room or building.

Check-out

Check-out Time

Before 10 am

Please lock the door and return all your room keys, fobs, or remotes to the KeyNest point where you collected them at check-in.

Dispose of the rubbish and take all your belongings

Please drive your car out of the garage first before returning the key.

car park access

Please Park Your Car in The Garage

Please use the garage remote control to open the garage.

When you drive into the garage, please park your vechile on the car space #7 which on your left handside close to the garage entry. 

When you parked your car on the car space #7, please go through the door behind your car space to access to the building, take the stairs to level 1, use the room key to open the apartment door. 

House Rules

• We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
• Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
• We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
• Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
• Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
• No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
• We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
• If you find yourself locked out and require assistance from the manager, a $100 fee will be applicable between 10 a.m. and 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
• In case of a lost key, a $300 fee will be incurred for key replacement.
• The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
• Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.

Wi-Fi Information

We provide free Wi-Fi with unlimited data. Wi-Fi information is sent with your check-in email or SMS

Rubbish Disposal

The rubbish bin area is outside of the building lobby. Please follow the Arrow directions on the following picture and instruction video.

We are Here to Help

Phone: +61 7 2112 3869

Email: [email protected]

Website: https://serain.com.au/