Quick Links
- Location
- Contact Us
- Check-In Details
- Check-out Time
- House Rules
- Free Wi-Fi
- Rubbish Disposal
- Getting Here
- Building Facilities
- Other Info
Location
FV By Peppers Building – NO.1 tower
191 Brunswick Street, Fortitude Valley, QLD 4006
Check-in Details
The check-in process starts at 3 pm
Please pick up the key at :
Shop < 7 Days Convenience Store> (1-minute walk from your building entrance).
Shop address as shown in the following picture: 226 Brunswick St, Fortitude Valley QLD 4006
To avoid crowding in the 7 Days Convenience Store, please send one guest only to enter the store to collect the key.
You will have a metal key and a blue fob. Please use the blue fob to access the building, and parking if you have one. The black fob is only for rooftop access.
After finding the sets of lockboxes in the shop wall near the counter,
Step 1: Locate the lockbox that corresponds to your unit number.
Step 2: Retrieve the “key collection code” that was sent to you in a message or email.
Step 3: Stand in front of the lockbox and ensure that the codes on the lockbox are lined up properly, starting from the small triangle arrow side.
Step 4: Insert the key collection code into the lockbox’s combination keypad and twist the lock to unlock it.
Step 5: Open the lockbox and retrieve your key and small fob.
Step 6: Close the lockbox and re-lock it using the same combination code.
If you have any trouble, please refer to the following pictures:
Please make sure you go to the correct lobby with “No.1” on the wall
CHECK-OUT
Check-out Time: Before 10 am
Please return the key and fob to the Lockbox at the 7 Days Convenience Store.
Please use your previous keycode to open the lockbox with your unit number and switch to lock it before you leave.
We would greatly appreciate it if you could empty the rubbish bin, put the used dishes in the dishwasher and start it before you go.
House Rule
- We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
- Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
- We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
- Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
- Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
- No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
- We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
- If you find yourself locked out and require assistance from the manager, a $100 fee will be applicable between 10 a.m. and 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
- In case of a lost key, a $200 fee will be incurred for key replacement.
- The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
- Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.
Free Wi-Fi
We provide free Wi-Fi with unlimited data.
The WiFi login details are in your check-in email and SMS.
WiFi Name: Serainresidences or Serainresidences-5G
Password: serain1234!
Room facilities
Air Conditioning operation manual
Stovetop
Pulled-out rangehood
Rubbish Disposal
Please dispose of general waste and recycle items in the “Refuse Chute” in common area on each level.
Please follow the instructions to dispose of your rubbish.
Building Facilities
The supreme facilities in the FV building offer a perfect retreat after a long day exploring of local areas.
You will have full access to all the following facilities. Please abide by the Body Corporate by-laws while using the facilities in public areas.
Gym on level 6 in Flatiron Tower
Infinity Pool on level 6 in Flatiron Tower
Rooftop pool and BBQ facilities on top floor in NO1 building
Outdoor tropical lounge on level 6
Indoor Moonlight cinema & private lounges (required booking with building management with extra charge) on level 6 in Flatiron Tower
Nearby
Brunswick Street Bus Stop 201 near Alfred St – 1min Walk
Fortitude Valley Train Station – 2min Walk
Woolworths Metro Fortitude Valley – 5min Walk
Valley Metro, Shop 9A/230 Brunswick St, Fortitude Valley QLD 4006
Reverends Fine Coffee – 6min Walk
4006/372 Brunswick St, Fortitude Valley QLD 4006
TerryWhite Chemmart Valley Metro – 1min Walk
Shop 25 – 29 Valley Metro, 230 Brunswick St, Fortitude Valley QLD 4006
Myhealth Fortitude Valley – 6min Drive
Valley Metro, Shop T20/230 Brunswick St, Fortitude Valley QLD 4006
St Andrew’s War Memorial Hospital – 5min Drive
457 Wickham Terrace, Spring Hill QLD 4000
We are Here to Help
Phone: +61 7 2112 3869
Email: [email protected]
Website: https://serain.com.au/