Quick Links
- Building Location
- Check-In Details
- Check-out
- Car Park Access
- House Rules
- Home Appliances
- Rubbish Disposal
- Building Facilities
- Contact Us
Building Location
Unit 113, 31 Queensland Avenue, Broadbeach QLD 4218 (Qube Building Level 23)
Check-In Details
Check-in Time: From 3pm to 11.30pm
Please pick up the key and fob from the lockbox at Friendly Grocer Broadbeach Central
Lockbox Location: 2719 Gold Coast Hwy, Broadbeach QLD 4218
Please ask the staff in Grocer Shope for the lockbox then enter the lockbox code to collect the key card.
Please find the lockbox with the number QUBE 113.
(The lockbox code was sent to your email.)
Please put the code into the keypad and pull off the bottom bottle to open the lockbox.
Check-out
Check-out Time: Before 10 am
Please return the key and fob to the lockbox at Friendly Grocer Broadbeach Central
2719 Gold Coast Hwy, Broadbeach QLD 4218
Please use your previous lockbox code to open the lockbox and lock it before you leave.
We would greatly appreciate it if you could empty the rubbish bin, put the used dishes in the dishwasher, and start before you go.
Car Park Access
You are free to use the car park during your stay from your check-in time at 3pm to your check-out time at 10am.
Please access the carpark via Jubilee Avenue. Your car park space is No.189 on Level 2.
1. Swipe the fob to enter “Residents & Guests Parking”.
2. Turn right and up the ramp to Level 2.
3.Turn right at the end.
4.Turn right at the end.
5. Park you car at Car Space No.189.
House Rule
- We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
- Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
- We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
- Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
- Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
- No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
- We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
- If you find yourself locked out and require assistance from the manager, a $50 fee will be applicable between 9 a.m-5 p.m, a $100 fee will be applicable between 5 p.m-10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
- In case of a lost key, a $200 fee will be incurred for key replacement.
- The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
- Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.
Home Appliances
Electricity
Please note that to have electricity in the room, the master button must be TURNED ON.
The master button is on the top as the picture shows.
Stove
To use the stove, please remember to turn on the master button as shown in the video.
Oven
To operate the oven, you will need to use both of the knobs.
Rubbish Disposal
Please dispose of general waste to the “Garbage Chute” in the common area on each level.
Please follow the instructions to dispose your rubbish.
Building Facilities
The supreme facilities in the Qube building offer a perfect retreat after a long-day exploring of local areas.
You will have full access to all the following facilities. Please abide by the Body Corporate by-laws while using the facilities in public area.
We are Here to Help
Phone: +61 7 2112 3869
Email: [email protected]
Website: https://serain.com.au/