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- Location
- Contact Us
- Check-In Details
- Car Park Access
- Check-out Time
- House Rules
- Free Wi-Fi
- Housekeeping
- Rubbish Disposal
- Other Info
Location
Unit 901, Level 9, 6-10 Charles Street
Parramatta NSW 2150
We are Here to Help
Phone: +61 7 2112 3869
Email: [email protected]
Website: https://serain.com.au/
Check-in Time: After 3pm
Please pick up the key, fob and garage remote from the mailbox located outside of building entry.
(The mailbox code and lockbox code was sent to your email.)
Car Park Access
You are free to use the car park during your stay from your check-in time at 3pm to your check-out time at 10am.
Please use the remote control provided to open the carpark gate.
Please drive via down ramp to Level B3. When you arrive Level B3, the car space 901 is on your right-hand side.
Check-out Time: Before 10am
Please return the key card to the lockbox and mailbox.
We would greatly appreciate it if you could empty the rubbish bin, put the used dishes in the dishwasher and start it before you go.
House Rule
- We kindly request that you respect our property and leave it in a clean condition upon your departure. Please do not move any furniture, and report any damages that occur during your stay.
- Please note that an additional cleaning fee may apply if the room is excessively dirty or messy upon checkout.
- We kindly ask that you refrain from consuming strongly scented foods, such as durian or curry, inside the room. This helps us maintain a pleasant environment for all our guests.
- Please maintain low noise levels between 10 p.m. and 8 a.m. and refrain from creating any disruptive noise.
- Smoking is strictly prohibited. A $200 charge will be deducted from the security deposit for any evidence of smoking.
- No parties or events on the premises. If such activities are reported during your stay, you will be asked to vacate the property immediately, and a charge of $300 will apply for any evidence of such gatherings.
- We kindly remind our guests that pets are not permitted in our guesthouse. This policy helps us maintain a clean and comfortable environment for all our visitors.
- If you find yourself locked out and require assistance from the manager, a $100 fee will be applicable before 10 p.m. Please be aware that we cannot assist with key-related issues after 10 p.m. each day.
- In case of a lost key, a $200 fee will be incurred for key replacement.
- The use of illegal drugs is strictly forbidden on the property. Any violations will result in immediate contact with the authorities. Violation of this rule will result in termination of your occupancy, eviction, and forfeiture of rental fees.
- Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. Thank you for your cooperation.
Free Wi-Fi
We provide free Wi-Fi with unlimited data.
Wi-Fi Name: TP-LINK_1CB7
Password: 93856690
Housekeeping
We provide additional housekeeping services for $60. Please contact us to place an order.
Rubbish Disposal
Please dispose of general waste to the “Garbage Chute” in common area on each level.
Please follow the instructions to dispose your rubbish.
Nearby
Parramatta Station and Bus Interchange – 6min Walk
Parramatta Westfiled shopping Centre – 7min Walk
159-175 Church Street, Parramatta NSW 2150
Meraki Merchants Café – 4min Walk
5/111 George Street, Parramatta NSW 2150
Chemist Warehouse – 9min Walk
77 Argyle St, Parramatta NSW 2150
Rivaside Medical Practice – 10min Walk
Suite 4, Level 3/1 Horwood Pl, Parramatta NSW 2150
Westmead Hospital – 12min Drive
Cnr Hawkesbury Road and Darcy Road, Westmead NSW 2145